Post Graduate

Change Management

level of course unit

1st Master cycle

Learning outcomes of course unit

The participants:
• know the essential strategic and operational measures for the analysis and implementation of entrepreneurial change processes
• know the phases of the change process according to different models
• are able to critically reflect entrepreneurial business processes, evaluate change measures, and implement and control change processes
• know how to deal with various resistances and emotions in change processes
• are able to initiate, implement, complete and evaluate transformation processes
• develop the ability to analyze conflicts and use them constructively
• know the essential negotiation models and techniques and are able to apply them successfully in specific situations
• know the essential cognitive and emotional influencing factors in processes of negotiation management

prerequisites and co-requisites


course contents

• Strategy development and implementation in the context of change projects
• Concepts, instruments and process models of change management and communication in the change process
• Human behavior in change and leadership tasks in change
• Success factors in change management (opportunity management)
• Initiation, design and implementation of change processes
• Basics of conflict management: Conflict resolution models and the model process of a conflict discussion
• Neutrality and leadership responsibility in a relationship of tension
• Mediation process and process leadership skills
• Transformational leadership

recommended or required reading

• Lauer, T. (2019): Change Management: Grundlagen und Erfolgsfaktoren
• Klinkhammer, M./ Hütter, F./ Stoess, D./ Wüst. L. (2018): Change happens: Veränderungen gehirngerecht gestalten
• Hackl, B. (2017): New Work: Auf dem Weg zur neuen Arbeitswelt: Management-Impulse, Praxisbeispiele, Studien
• Solzenberg, K./ Heberle, K. (2021): Change Management: Veränderungsprozesse erfolgreich gestalten - Mitarbeiter mobilisieren. Vision, Kommunikation, Beteiligung, Qualifizierung
• Cameron, E./ Green, M. (2019): Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change

assessment methods and criteria

Portfolio work

language of instruction


number of ECTS credits allocated


course-hours-per-week (chw)


planned learning activities and teaching methods

ILV (Blended Learning, Inverted Classroom)

semester/trimester when the course unit is delivered


name of lecturer(s)


year of study


recommended optional program components


course unit code


type of course unit

integrated lecture

mode of delivery


work placement(s)



Kampfer Kristina
Prof. (FH) Dr. Kristina Kampfer
Wissenschaftliche Leitung
+43 5372 71819 200
Greiderer Georg
Georg Greiderer
Kontaktperson & Anmeldung
+43 5372 71819 201
Didaktisches Konzept: eLearning
Didaktisches Konzept: eLearning