Change Management
level of course unit
2.Semester Master: 1st Study cycle
Learning outcomes of course unit
The students:
• know the basic theories of change management
• are able to apply Kotter's phase model in the transformation process and to critically reflect on it
• are able to prepare a change project
• are able to organize leadership coalitions
• understand the importance of communication in change projects
• are able to differentiate between emotional and factual levels
prerequisites and co-requisites
2. Semester: no information
course contents
• Basics of change management (definition, framework conditions for change, basic forms of change)
• Kotter's phase model
• Organization of change projects
• Building up a management coalition and the importance of communication
• Dealing with resistance
• Interplay between factual and emotional levels
• Working out success factors
recommended or required reading
Berner, W. (2010) CHANGE 15 Fallstudien zu Sanierung, Turnaround, Prozessoptimierung, Reorganisation und Kulturveränderung, Stuttgart.
Cawsey, T. F., Deszca, G. & Ingols, C. (2016) Organizational change: An action-oriented toolkit. Thousand Oaks.
Dawson, P. & Andriopoulos, C. (2017) Managing change, creativity and innovation. London.
Deutinger, G. (2017) Kommunikation im Change: Erfolgreich kommunizieren in Veränderungsprozessen, Wiesbaden.
Doppler, K. & Voigt, B. (2008) Feel the Change! Wie erfolgreiche Change Manager Emotionen steuern, Frankfurt/New York.
Kotter, J. P. (1996) Leading Change, Boston/Massachusetts.
Kreutzer, R. T., Neugebauer, T. & Pattloch, A. (2017) Digital Business Leadership: Digitale Transformation - Geschäftsmodell-Innovation - agile Organisation - Change-Management, Wiesbaden.
Noé, M. (2014) Change-Prozesse effizient durchführen: Mit Projektmanagement den Unternehmenswandel gestalten, Wiesbaden.
Vahs, D. & Weiand, A.(2010) Workbook Change Management, Methoden und Techniken, Stuttgart.
assessment methods and criteria
• Seminar thesis
• Online questions
language of instruction
German
number of ECTS credits allocated
3
eLearning quota in percent
33
course-hours-per-week (chw)
2
planned learning activities and teaching methods
Blended Learning
semester/trimester when the course unit is delivered
2
name of lecturer(s)
Helmut Haberl
Tobias Riegger
course unit code
1
type of course unit
integrated lecture
mode of delivery
Compulsory
work placement(s)
none